FAQ

How much does shipping cost?

Great news! Standard shipping is completely FREE for all orders within the USA. We want you to focus on creating the perfect personalized gift, not on extra fees. For international orders, shipping costs are calculated at checkout based on your location. 🎁

How long will it take to receive my order?

Since every item is custom-made just for you, we need a little time to craft it perfect.

  • Production Time: 3–5 business days (to design, engrave, and assemble).
  • Shipping Time: 5–10 business days for the US, and 7–15 days for international orders.
  • Rush Order? If you are in a hurry, please contact us — we’ll do our best to prioritize your special occasion!
Where do you ship to?

We proudly ship our handmade wooden gifts worldwide! Whether you are in the US, Europe, Canada, or Australia, we will make sure your order arrives safely. 🌍✈️

Will you ship to a P.O. Box?

Yes! We can deliver to P.O. Boxes within the U.S. using standard shipping.

Can I see a preview of my personalized order before it’s made?

Absolutely! We want you to love your design. We will send you a digital proof via email within 24 hours of your order. Please keep an eye on your inbox! We will only start engraving once you approve the design to ensure no spelling mistakes or errors.

Can I change my order after placing it?

A: If your order hasn't gone into production yet — yes! Please email us at support@woodenengravedshop.com as soon as possible. However, since our items are custom laser-engraved, we cannot make changes once the crafting process has begun.

Do you offer gift wrapping?

Yes! We can beautifully gift wrap your Wedding Guest Book or Photo Album and include a handwritten note. It’s the perfect touch for weddings, anniversaries, and birthdays. You can select this option at checkout. 🎀

What materials do you use?

We use high-quality, eco-friendly natural wood treated with special protective oils to ensure longevity. Because we use real wood, every Guest Book and Album has a unique grain pattern and texture, making your gift truly one-of-a-kind.
Unlike vinyl stickers that peel off, our designs are deeply laser-engraved into the wood, so your memories will last forever.

What if my package gets lost or damaged?

Don’t worry — your happiness is our priority! 💛 If your order arrives damaged or gets lost in transit, simply send us a photo, and we will send you a brand new replacement completely free of charge. We’ve got you covered.

Why is a wooden gift traditional for the 5th Anniversary?

Wood symbolizes strong roots and an enduring relationship, making it the traditional gift for the 5th Wedding Anniversary. Our personalized wooden albums are crafted to be a timeless keepsake for this milestone, celebrating your family's growing story.

Can I use your Guest Books for Polaroid photos?

Yes! Our Wooden Guest Books are perfect for Polaroid photos, photobooth strips, and handwritten wishes. The pages are thick enough to hold photos, turning your guest book into a beautiful wedding scrapbook.