Shipping policy
Thank you for visiting and shopping in the Wooden Engraved Shop. Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
Your order will be processed within 24 hours.
If your order is personalized, then digital proof will be sent to you for your approval before we start making your item. Please check your email and approve the layout within 24 hours.
The order will be transferred for production immediately after your approval.
Production time is 3-7 working days.
Orders are not shipped or delivered on weekends or holidays.
If your order is personalized, then digital proof will be sent to you for your approval before we start making your item. Please check your email and approve the layout within 24 hours.
The order will be transferred for production immediately after your approval.
Production time is 3-7 working days.
Orders are not shipped or delivered on weekends or holidays.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
ESTIMATED DELIVERY TIME
- U.S. - 5-10 days
- Europe - 7-12 days
- U.K. - 10-15 days
- Canada - 7-15 days
- Australia - 10-15 days
- New Zealand - 10-15 days
- Asia - 2-4 weeks
- Europe - 7-12 days
- U.K. - 10-15 days
- Canada - 7-15 days
- Australia - 10-15 days
- New Zealand - 10-15 days
- Asia - 2-4 weeks
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number.
The tracking number will be active within 24 hours.
The tracking number will be active within 24 hours.
CUSTOMS, DUTIES, AND TAXES
Wooden Work Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
DAMAGES
Wooden Work Studio is not liable for any products damaged or lost during shipping.
But it is very important to us that you receive your order and are happy with it. Therefore, if you received a damaged order or the post office lost your order, contact us. I will try to help you with this.
Please save all packaging materials and damaged goods.
But it is very important to us that you receive your order and are happy with it. Therefore, if you received a damaged order or the post office lost your order, contact us. I will try to help you with this.
Please save all packaging materials and damaged goods.
RETURNS POLICY
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.